We understand that you will have many questions. Choosing the right care home for yourself or for a loved one can be a difficult task. To make things a little easier, we've compiled a list of questions we're frequently asked.
If there's something you need help with, don't hesitate to get in touch and we'll be here to answer any questions you have.
Yes they are. All of our rooms are individually priced depending on the size, view and location in the home. To discuss costs please get in touch with us directly and we’ll happily talk you through the options.
Every individual is regularly assessed depending on their needs. This will include involvement from GPs, health professionals and their family. If their needs change or our care home is no longer able to meet their needs, it may be that a different category of Care is required. But we will work with you every step of the way and make any decision together.
Absolutely. We have a superb activity schedule in our home and we're always looking to get our residents out and about. We always actively encourage friends and relatives to get involved too, so if they'd like to make their own plans, we'd always welcome and support them.
Yes. We welcome and encourage our residents to make their rooms feel as familiar and as comfortable as possible. We've found that simple things, such as residents bringing their own furniture and pictures to hang on the walls, go a long way to helping with this.
Visits are welcome at any time. You can phone or email to book ahead of a visit, or simply pop in at any time that suits you. We would however, ask for a little bit of patience if you drop in during busy times, such as meal times etc. If you would like to talk to the Home Manager, then we would suggest you call ahead in advance, to make sure they'll be around for your visit.
Of course. We love to get family and loved one's involved as much as possible. We can include you in any of the meal times, just simply call in advance, so we know to expect you.
It's scientifically proven that animals can help reduce stress, lower blood pressure, increase social interaction and physical activity amongst the elderly. Our residents benefit from our continued policy to allow family and friends to visit with their dogs. Once we have met them to say “Hello” ourselves.
Depending on your financial situation, your local authority may pay for some of the costs of your care. This depends on a means test of your savings and assets, including any income from your pension or benefits, and the value of your home.
In England if you have more than £23,250 you have to fully fund your care until your capital drops below this amount.
We fully understand how difficult it can be to take the decision to give up your own home. We can plan an appropriate time for you to stay, based on the availability of a vacant room at the home and the length of time you would like to stay. This will be charged at our current care rate and provides you with an ideal opportunity to see what it is like to live in at Scissett Mount care home.
Yes, we have an Activities Co-ordinator at our care home whose main role is to organise daily activities within the home and local community. When you come to live with us, we will spend time getting to know how you would like us to help you continue your current lifestyle and to live the life you want.
All of the members of our Care Team are given the training and support needed to help them provide the highest standards of care. The majority of our care staff are regularly working towards further recognized care qualifications i.e. NVQ’s. We also have mandatory internal training, which is ongoing.
Yes. A little pampering makes everyone feel good, which is why our hairdresser is on site every fortnight. She offers a full range of services including cutting, blow-dry, sets and perms. Hairdressing services are offered for both ladies and gentlemen.
Chiropody can be organised, they visit every 6 weeks but also you can keep your private chiropodist if you prefer. All you have to do is let the office know when they will be visiting.
Residents would need their own funds which are kept in the safe for hairdressing and chiropody services.
Yes most definitely. Each resident has an individual care plan, which includes food choices and dietary needs. We work closely with our residents and will also consult family and friends to find out likes and dislikes.
We cater for specific dietary needs including soft or pureed, diabetic and allergenic, vegetarian and individual requirements. We also work extremely hard to ensure our menus are balanced and nutritious.
At Scissett Mount care home our weekly charge includes your furnished accommodation and the full care services we provide. It also includes catering, housekeeping and laundry, support with daily activities and the management of medication
You can also buy small items, such as toiletries, in your care home and you will need to pay for personal services such as hairdressing or private chiropody. The weekly charge does not include activities that involve an entrance fee, such as theatre visits or trips. Please note although we include laundry in our services, if you wish to do your relatives laundry for them just let us know.
Current medication in original boxes. Toiletries and clothes are all you are required to bring with you, however, any other personal possessions you wish to bring are no problem. You are not required to bring bed linen or towels, however, if you wish to bring your own you are more than welcome.